Phone Cleaner is the on-device iPhone cleaner — now made for iPhone Duo.See what's new

Short answer

Videos stored in iCloud must download before they can be compressed. iOS pauses large downloads when the app is in the background, so those videos wait. Open Phone Cleaner and tap Continue — they pick up where they stopped.

  1. 1
    Open Phone Cleaner

    Keep it open while the originals download.

  2. 2
    Tap Continue

    Waiting videos are compressed one batch at a time.

  3. 3
    Stay on Wi-Fi

    Large originals download faster and more reliably.

Still stuck?

We're happy to help.

Contact us